Forbes Waterloo Mazda exceeded all of my expectations! From the second I walked in to discuss a new car, I knew I did not want to go anywhere else. From picking out my new Mazda CX5 to getting ready to pick it up, they were nothing but exceptional. Even beyond, I know that I can return with any questions or concerns and that I will be in good hands. Their customer service and attention to detail is unlike any other dealership that I have been too in the past. Everyone is friendly, knowledgeable and makes you feel like you are getting the professionalism that you deserve. Whether you are purchasing or leasing, I suggest heading to Forbes Waterloo Mazda - you will not be disappointed! Thank you Forbes!

Kerilynn Mathers

We had such a great experience with Forbes Mazda as we searched for a new SUV for my wife. Multiple test drives here and openly with another dealership and Joe was patient, helpful and accommodating throughout - he even came to us when my wife couldn't make it to the dealership! All that and we love driving our new CX5 :)

Brad Moore

This is by far one of the best dealerships I have dealt with in the City. Everyone is extremely friendly and professional. Joe Ziegler the Manager is amazing to deal with and always accommodating the customers like the rest of the staff! I highly recommend!!!

Mary Thompson

The customer service was amazing. Over all it was a fantastic experience start to finish. Would highly recommend Forbes Waterloo Mazda!

Cassandra

Cody and his coworkers were knowledgeable, friendly, and provided excellent assistance. After everything we had been through it was good to know that we had their support and genuine care. Thank you all.

Lena Cloutier

Excellent overall service. Joe and Randy were extremely helpful and professional. Would recommend Forbes Mazda to others.

Steve Corriveau

Great service! Amazing sales staff. Looks like you have the right people in place from top to bottom

A.j Schultz

Top notch and amazing service. I bought my car from them and they treated me like I was part of their family. I would strongly recommend Forbes Mazda to everyone

H Vass

Great team and service!! Joe and Mike helped get me a great deal on a low km used vehicle and I couldn't be happier. I would recommend them to everyone!! (and, in fact, I do)

Ben Grose

You will not find a better group of people than that at Forbes Waterloo Mazda. There is not enough gratitude and appreciation that i can express to show how happy i am. Going beyond the extra mile is an understatement in that with a couple of issues that arose Joe and Katrina faced the challenges head-on with perseverance, persistence and patience .. in the end making me a customer for life! I love my car and have nothing but love for my new friends and family at Forbes. Thank you so much!!!!!!!

Kevin Oates

Excellent service. Corrie is friendly and very helpful. Was able to get a quick service appointment, and had my vehicle service complete when promised.

Joe Quadrilatero

Just bought a 2018 cx 9 and can’t say enough about this dealership. Alfonso (sales rep) and Joe (GM) really know what they are doing! Amazing customer service all topped off with a box of gourmet cup cakes delivered from a local bakery a month after I got the car! Don’t buy a vehicle from anyone else! BTW the CX9 is the best SUV I’ve ever owned.

Darek Durlak

We recently purchased a vehicle from this dealership and had a great experience. Our sales person Khiem the Sales Manager Mike were great to deal through the entire process. Their showroom and lounge area was also a welcome as we had all three kids with us! I also had an opportunity to connect with Ken in the parts department for some aftermarket car mats and I was equally impressed with his friendliness and service!

Doug Robertson

Good service, friendly staff, great prices, overall great experience.

Shwa B

I recently purchased CX 5 GT and I just love the car. Cody was the person who helped me and gave us very sound information to consider. He is a very knowledgeable person and I really like his attitude and behavior. The CX-5 was a great drive specially I like the features.

Saikat Dutta

Cody was a great help and gave us very sound information to consider. The CX-5 was a great drive, and heated steering wheel was my dream come true!

Corrie-ann Snow

The staff at this dealership were cordial throughout the entire transaction. The dealer I corresponded with, Alfonso, was an absolute pleasure to talk to. From the moment he took me on as a client, he treated me as a friend, and I actually enjoyed shopping for a vehicle. The staff's dedication to make you feel welcome was admirable, and their policy of not pushing a sale was appreciated. Alfonso helped me pick a car that perfectly met my requirements for work and home life, and worked with me to finalize a deal that I felt was best for me. They are easily the best dealership in Waterloo.

Nahian Alam

Excellent customer service! Alfonso's low pressure sales approach, professionalism, and knowledge were most appreciated. Ultimately, he helped me find the car that best suited my needs. Thanks again for everything!

Andrea M

Really great service! Rebecca was awesome and very helpful. The car we came to look at wasn't exactly what we were looking for but she found us one that had just come in recently and wasn't even listed yet. It turned out to have everything we were wanting for a price we wanted. There was a dent and scratch one the one door which was properly fixed and looks like new. I had a my 8 month old son with me when I picked it up and they were very accommodating and got me on my way as quick as possible. They even sent me a dozen fancy cupcakes as a thank you! Can't ask for better service than that!

Amanda Bryon Hartung

Welcome to the Forbes Automotive Family

Free Car Washes for Life

We’re proud to offer complimentary car washes for life with all service appointments.

Referral Program

Refer a friend or family member, and receive a $75 gift card or a $75 service credit!

Complimentary Shuttle Service

Going places? Our complimentary shuttle service will take you there in comfort and style.

Tire Storage on Site

We offer worry-free seasonal tire storage. Leave your heavy and bulky tires with us.

Complimentary Wi-Fi

While we take care of your vehicle, feel free to surf the web on our complimentary Wi-Fi.

Free Oil Change

We help keep maintenance costs low by offering the first oil change free on all pre-owned vehicles.

Gift with Every Purchase

At Forbes, you’ll receive a free gift with every purchase as our way of saying “thank you!”

Vehicle Exchange Program

Get the most value from your trade-in with our exclusive vehicle exchange program.

Credit Specialist on Site

There is always a specialist on site to help you with your financing needs or any questions you may have.

Lifetime Brake Pad Warranty

We’ll cover the vehicle’s brake pads for life. We stand behind the products that we sell.

Your Dealer for Mazda Cars & SUVs in Kitchener-Waterloo

Fairest in Sales, Finest in Service, Since 1948

Welcome to Forbes Waterloo Mazda, your dealership for new and pre-owned Mazda SUVs and cars in the Kitchener-Waterloo area! We have been serving the Kitchener-Waterloo community and surrounding areas by providing the finest in service and the fairest in sales since 1948. We believe in treating our customers to the best possible service experience when you visit our store.

Whether it’s your first time at our Mazda dealership and you’re looking to purchase a new Mazda SUV or car in the Kitchener-Waterloo area or you’re a returning customer getting your current vehicle serviced we are here to help. We offer a low-pressure, stress-free atmosphere and professional service so you can always feel comfortable and right at home. Our customers are truly the secret to our success and we are proud to have served multiple generations over the years.

Learn More About Us

Oil Change Service	A/C Service
Air Filtration Service	Cooling System Service
Drivetrain Service	Electrical System Service
Engine Service	Fuel System Service
Inspections & Emissions	Tire Rotation Service
Transmission Service	Windshield Service

Mon - Thu	9:00am - 8:00pm
Fri	9:00am - 6:00pm
Sat	9:00am - 5:00pm
Sun	Closed
Contact Department
(519) 746-2777

Mon - Fri	7:30am - 5:30pm
Sat - Sun	Closed
Contact Department
(519) 746-2777

Mon - Fri	7:30am - 5:30pm
Sat - Sun	Closed
Contact Department
(519) 746-5148

Mon - Thu	9:00am - 8:00pm
Fri	9:00am - 6:00pm
Sat	9:00am - 5:00pm
Sun	Closed
Contact Department
(519) 746-2777